Frequently Asked Questions
Do I have to register or open an account before I can buy your wine?
Do you only accept online payments?
Is there a minimum purchase?
Is there a delivery charge?
Free delivery within Exmouth on orders over 4 bottles.
1 to 3 bottles, delivery charge of £2.
Same day or next day delivery, excluding Fridays and Saturdays.
Budleigh Salterton, Sidmouth, Topsham & Exeter
Free delivery to Budleigh Salterton, Sidmouth, Topsham and Exeter on orders over 6 bottles.
1 to 5 bottles, delivery charge of £5
Same day or next day delivery, excluding Fridays and Saturdays for the following postcode areas: EX9 6*, EX9 7*, EX10 0*, EX10 1*, EX10 8*, EX10 9*, EX3 0*, EX5 1*, EX1 1*, EX1 2*, EX1 3*, EX2 4*, EX2 5*, EX2 6*, EX2 7*, EX2 8*, EX2 9*, EX4 0*, EX4 1*, EX4 3*, EX4 4*, EX4 5*, EX4 6*, EX4 7*, EX4 8*, EX4 9*, EX5 2*, EX5 3*
Rest of UK
Orders outside of the above areas will be sent via courier and postage & packing will be charged accordingly:
1-6 bottles: £8.50
7-12 bottles: £10
12+ bottles: contact us to arrange
Delivery via courier usually takes 2-3 working days, but due to current Covid-19 conditions this may take up to 5 working days
Orders accepted within UK Mainland only. Delivery restrictions apply to the following postcodes:
KW, IV, AB, PH, DD, PA, FK, KY, G, EH, ML, KA, DG, TD.
Please contact us directly to enquire about delivery charges to these postcodes
Gift vouchers (when purchased on their own) will be dispatched by the next working day via Signed For 2nd Class Delivery. Any gift vouchers purchased with other products will be dispatched via courier, where the above courier rules apply.
Does anyone have to be at home to accept my wine delivery?
Goods can be left unsigned for, but you must be sure to write this in the message box on the checkout page, with instructions on where to leave the goods should you be out. We cannot be held responsible for any wine that is left by our delivery partner as per your instructions.